Breakdown Assistance
We are delighted to offer Breakdown Assistance to our customers through our partner MAPFRE ASSISTANCE Agency Ireland. This service is available 24/7, 365 days a year.
If your van/car is immobilised or if you have an accident anywhere in the Republic of Ireland or Northern Ireland our team is on hand to help you. For further information on our Breakdown Assistance service please read your policy document.
Please have the following information to hand when you call:
Your exact location
The registration number of your car/van
Your policy number
A telephone number where you can be contacted; and
A description of the problem
For all definitions relating to this cover, conditions and exceptions please see page 34-37 of your policy booklet
PLEASE REMEMBER: We are pleased to offer this service via our approved partners on the helpline number indicated and cannot assist with any costs incurred outside of these suppliers. Should you wish to use an alternative service please note that this is not redeemable against your policy and will be at your own cost.
Contact Us
Our aligned repairer is MAPFRE ASSISTANCE Agency Ireland
Emergency number: 1800 806 800
If calling from outside of the Republic of Ireland
Tel: + 353 91 560670
Ornella Underwriting Limited t/a Ornella Underwriting, Ornella, Bump Insurance, Patrona and Patrona Underwriting is regulated by the Central Bank of Ireland.
© ORNELLA UNDERWRITING LIMITED – all rights reserved